Shipping policy
Shipping Policy
Thank you for shopping with Prisco Boutique. We are committed to delivering your order as quickly and safely as possible.
Processing Time
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders are not processed or shipped on weekends or public holidays.
- During high-demand periods, processing times may be slightly longer.
Shipping Time
Estimated delivery times:
- United States: 5–10 business days
- Canada: 7–12 business days
- United Kingdom: 5–10 business days
- Australia: 7–15 business days
- Europe: 7–15 business days
- Other International Destinations: 10–20 business days
Delivery times are estimates and may vary due to customs, weather, holidays, or courier delays.
Shipping Costs
Shipping costs are calculated at checkout based on your shipping address and selected shipping method. Promotional free shipping may be available on qualifying orders.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number. Please allow 24–48 hours for tracking information to become available.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Prisco Boutique is not responsible for delays or lost packages resulting from incorrect or incomplete addresses.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us. We will work with the shipping carrier to help resolve the issue as quickly as possible.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and include clear photos of the package and the damaged item so we can assist you promptly.
Contact Us
If you have any questions regarding shipping, please contact our customer support team through our Contact Us page or email us at your customer support email.
Thank you for choosing Prisco Boutique.